Technical Use of a Job Card and Planner

Hands-On Job Management for Service Professionals

Service Technician

Using the Planner and Job Card

Step 1: Start the Day

  • Begin by finding your list of priority jobs—your jobs are pre-sorted and waiting for you in your section of the QuickFind cabinet.

Step 2: Review Your Jobs

  • Check the planner to see your full list of scheduled jobs for the day, in order of priority.

Step 3: Retrieve the Job Card

  • Grab the job card for your first task from the cabinet.

  • Clock in the job on the card—now you’re officially underway!

Step 4: Perform and Record Work

  • As you work on the job, jot down a brief description of the work performed and the time taken, directly onto the job card.

  • Note the location of any stripped parts for easy tracking.

Step 5: Record Parts and Charges

  • Flip to the reverse side of the job card.

  • In the parts record area, list:

    • Any parts used,

    • Parts required,

    • Any outwork performed,

    • Any additional charges.

Step 6: Note Additional Issues

  • In the job notes area, add any extra problems you discover—just one-liners to keep it clear and help admin at billing time.

Step 7: Job Completion or Rescheduling

  • If the job is completed:

    • Tick the job completed box on both the job card and the planner.

    • File the job card in the “Jobs Completed” section of the cabinet.

  • If the job is NOT completed:

    • Note the estimated time needed to finish the job.

    • Mark a cross on the planner to show it’s unfinished.

    • File the job card in the reschedule section of the cabinet.

Step 8: Supplies Check

  • If you notice any supplies are running low, jot a quick note directly on the control planner—so the service writer can follow up.