Service Technician
Using the Planner and Job Card
Using the Planner and Job Card
Begin by finding your list of priority jobs—your jobs are pre-sorted and waiting for you in your section of the QuickFind cabinet.
Check the planner to see your full list of scheduled jobs for the day, in order of priority.
Grab the job card for your first task from the cabinet.
Clock in the job on the card—now you’re officially underway!
As you work on the job, jot down a brief description of the work performed and the time taken, directly onto the job card.
Note the location of any stripped parts for easy tracking.
Flip to the reverse side of the job card.
In the parts record area, list:
Any parts used,
Parts required,
Any outwork performed,
Any additional charges.
In the job notes area, add any extra problems you discover—just one-liners to keep it clear and help admin at billing time.
If the job is completed:
Tick the job completed box on both the job card and the planner.
File the job card in the “Jobs Completed” section of the cabinet.
If the job is NOT completed:
Note the estimated time needed to finish the job.
Mark a cross on the planner to show it’s unfinished.
File the job card in the reschedule section of the cabinet.
If you notice any supplies are running low, jot a quick note directly on the control planner—so the service writer can follow up.