Privacy Policy
Last updated: 5th December 2025
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. By using this site, you consent to the practices described below.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
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Name
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Email address
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Phone number
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Business or contact details
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Any information submitted via forms (e.g., enquiries, quote requests)
b. Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
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IP address
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Browser type and version
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Device information
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Pages visited
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Date and time of visits
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Referring website links
This information helps us improve website performance and user experience.
c. Cookies & Tracking Technologies
We may use cookies and similar tracking tools to personalise your experience, analyse site traffic, and optimise functionality. You can adjust your browser settings to refuse cookies if preferred.
2. How We Use Your Information
We may use collected information to:
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Respond to enquiries and provide customer support
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Process service requests or bookings
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Improve website functionality and user experience
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Send updates, newsletters, or promotional materials (only if subscribed)
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Maintain website security and fraud prevention
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Comply with legal obligations
3. Sharing Your Information
We will not sell or trade your personal information. We may share data only in the following circumstances:
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With trusted third-party service providers (e.g., hosting, email services, analytics tools) who assist in operating our website or business
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If required by law, regulation, or legal process
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To protect our rights, property, or safety
All third-party providers are required to handle your data securely and lawfully.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
Depending on your location, you may have rights relating to your personal information, including:
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Access to the information we hold about you
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Requesting corrections or updates
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Requesting deletion of your personal data (where legally permissible)
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Opting out of marketing communications
To exercise these rights, please contact us using the details below.
6. Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those sites and recommend reviewing their policies separately.
7. Children’s Privacy
We do not knowingly collect or store information from individuals under 18. If you believe a minor has provided personal information, please contact us so we can remove it promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, or would like to access or update your information, please contact:
Email: info@proplansystems.com
Phone: +61 42 947 9964